What does support include?

dhruvi

Last Update hace un año

CodedThemes support covers issues strictly related to our own templates, code, and components — as provided at the time of purchase or download.

🛠️ Support Includes:
  • Bug fixes that are reproducible in our official demo or unmodified code

  • Clarification of product features, structure, and usage

  • Installation guidance for supported frontend frameworks (HTML, React, Angular, Vue, Tailwind)

  • Help with file structure and documentation navigation

🔁 If the issue you're facing is visible in our live demo, we will fix or assist you promptly.

🚫 Support Does Not Include:
  • Bugs caused by custom code changes or misuse of the template

  • Issues arising from third-party libraries or plugins

    • You should raise such issues directly with the plugin authors or on their GitHub repositories

  • Customization, feature additions, or backend/API integration

  • Support for converting templates to different stacks or platforms

If you're unsure whether your issue is covered, feel free to raise a ticket. We'll guide you accordingly.

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